Last updated – 02 May 2018
When we collect any personal information, whether that is via our website or through any other contact with Walterton & Elgin Community Homes (WECH) here’s what you need to know.
WECH is the registered data controller, our ICO registration number is Z6284240. As a social housing landlord we have a legal obligation to collect, process & store personal data.
We collect and process personal information for the following purposes:
We will only collect information that we need to deliver services to residents and other data subjects.
Your information will be shared internally and externally, where necessary for repairs and other relevant services that are available to you. Only staff who need to see your personal data will be allowed access to it.
In most circumstances we will not disclose your personal information without consent. Except to the following as required by law or in emergency situations:
Personal data collected by us will normally be stored and processed in the United Kingdom.
The right to be informed, The right of access, The right to rectification, The right to erase, The right to restrict processing, The right to data portability, The right to object, Rights in relation to automated decision making and profiling. For more information on all individual rights visit the Information Commissioner’s website.
You have right to request a copy of the information that we hold about you. Contact us for more information or to request a copy of information we have on you.
You have the right to ask for any information to be removed from your file that you think is inaccurate, out of date, misleading or excessive.
We don’t participate in any online or offline marketing schemes and your information will never be sold or passed on to third parties for this purpose.
Indeed, we aim to keep files for no longer than is necessary and have adopted the NHF data retention guidelines as a guide.
All other rights will be upheld if there is a legal basis.
Walterton and Elgin Community Homes
Selbourne House, 36A Elgin Avenue, London W9 3AZ
Opening hours:
Mondays to Fridays 9:30 to 5:30
Closed on Bank holidays
Contact your housing officer
Board chair Julie Bundy
Secretary Matt Townsend
V. Chairs S Brade L Mokrane P Judge
Chief Executive Matt Townsend
Established 1990
Member of: NHF HOS HCA L3939
Local authority: City of Westminster
WECH – A Community Land Trust Privacy Policy Cookie Policy Terms & Conditions Emergency Gas leaks 0800 111 999
Emergency out of hours contacts: JUST 24/7 Ltd 020 8979 2220 K&T for Heating 020 8269 5995
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